Customer Service Representative Jobs at Transpotech Services in Lahore, Punjab
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Transpotech Services is currently seeking applicants for the position of Customer Service Representative in the Punjab area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Business Development and Customer Service skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Transpotech Services operates within the Truck Transportation, Transportation, Logistics, Supply Chain and Storage, & Consumer Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Transpotech Services |
| Position: | Customer Service Representative |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Business Development and Customer Service |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Consumer Services, Logistics, Supply Chain and Storage, Transportation, Truck Transportation |
Job Description
Transpotech – Sunny’s Worldwide Chauffeured Services is currently hiring for the position of a customer service representative at their Islamabad and Lahore branches.
Job type: Full time, Onsite
Job timings: 3pm to 12am, 4pm to 1am, 5pm to 2am, 6pm to 3am
Salary Bracket: 100k – 150k (Basic salary)
Location: Islamabad Office#2, 3rd floor, Asif Plaza 106-E, A K Fazal-e-Haq Road, Blue Area & Lahore office, DHA phase 8.
Job Description:
- Maintaining a positive, empathetic, and professional attitude towards customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensuring customer satisfaction and providing professional customer support.
Job Requirements:
- General education Degree or equivalent
- Ability to stay calm when customers are upset or stressed
- Comfortable using computers
- Experience working with Customer support (US experience is preferable)
- Exceptional English communication skills
Why Transpotech – Sunny’s Worldwide Chauffeured Services?
- Proudly serving the USA’s top chauffeured transportation services for almost 3 decades. We believe in providing our employees with a healthy work culture to work in and a platform where they can grow.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Tranche Technologies، 31-B, New Muslim Town Abu Bakar Block Garden Town, Lahore, Punjab 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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