Pakistan Job

Customer Service Representative Jobs at Western Dispatch in Lahore, Punjab

Western Dispatch
Published 1 year ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Western Dispatch is currently seeking applicants for the position of Customer Service Representative in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Western Dispatch operates within the Truck Transportation industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Western Dispatch
Position:Customer Service Representative
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Truck Transportation

Job Description

Company Description

Western Dispatch is a logistics company based in Lahore offering reliable trucking services and efficient dispatch solutions for local and long-distance transportation. We prioritize our customer’s needs with our customer-centric approach and believe in treating cargo with care. We also provide state-of-the-art technology and customized solutions to ensure safe and timely delivery.

Role Description

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for day-to-day tasks associated with maintaining customer satisfaction in an ever-changing environment. They will be responsible for answering customer inquiries, processing orders, scheduling shipments, and coordinating with dispatch personnel.

Qualifications

  • Strong communication and customer service skills
  • Experience in customer support and handling inquiries
  • Experience in customer experience and maintaining customer satisfaction
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • Conflict-resolution and problem-solving skills
  • Proficiency in Microsoft Office Suite
  • Fluency in both Urdu and English
  • Experience in the logistics industry or supply chain management is a plus
  • Bachelor’s degree in Business or related field

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore
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Job Application Information

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Company Information

Western Dispatch

Western Dispatch is a leading logistics and transportation company based in Pakistan. With a strong emphasis on efficiency, reliability, and customer satisfaction, we strive to deliver excellence in every aspect of our operations. We specialize in providing a wide range of services including warehousing, inventory management, transportation, and distribution solutions. Our dedicated team of professionals ensures seamless and timely delivery of goods, leveraging our vast network and state-of-the-art technology. As a trusted partner, we prioritize transparency, flexibility, and cost-effectiveness, tailoring our services to meet the unique needs of each client. At Western Dispatch, our commitment to excellence goes beyond just delivering goods; we aim to exceed expectations and forge long-term partnerships. Join us in redefining logistics and transportation solutions for a brighter future.