Customer Service Representative Jobs at Win-Win Solutions in Rawalpindi, Punjab
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Company Win-Win Solutions is offering job opportunities for the position of Customer Service Representative in the Punjab area. The job type available is Full-time.
We are looking for candidates who possess skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
Win-Win Solutions operates in the Telephone Call Centers industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Win-Win Solutions |
| Position: | Customer Service Representative |
| Region: | Punjab, Rawalpindi - Punjab |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Telephone Call Centers |
Job Description
Company Description
Win-win Solutions is a Business Process Outsourcing company located in Rawalpindi, established in 2022 with a vision to be the market leader and provide exceptional quality customer service to new and existing clients. Our company stands out with its employment and employees personal development plan.
Role Description
This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. They will interact with customers via phone, email, and live chat, communicating with them about products, services, and resolving queries. The Customer Service Representative will escalate issues to the management, follow-up on customer inquiries, and maintain accurate customer records.
Qualifications
- Customer Service Representatives and Customer Support skills
- Strong focus on Customer Satisfaction and Customer Service
- Excellent communication and active listening skills
- Ability to multitask and work under pressure
- Positive attitude and problem-solving skills
- Experience in a customer service role is preferred
- High school diploma or equivalent, with a focus on Business Administration or related field
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Punjab |
| City | Rawalpindi |
| Full Address | Ground Floor, Win-Win Solutions, D-172, D Block Satellite Town, Rawalpindi, 46300, Pakistan |
| Google Map | Google Map |
Job Application Information
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