Pakistan Job

Customer Service Representative Jobs at Zane in Karachi Division, Sindh

Zane
Published 10 months ago

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Welcome to our job portal, where Zane is offering exciting employment opportunities for the position of Customer Service Representative in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Zane, we offer a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Retail Apparel and Fashion industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Zane, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Zane. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Zane
Position:Customer Service Representative
Region:Karachi Division - Sindh, Sindh
Seniority Level:Mid-Senior level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Retail Apparel and Fashion

Job Description

This is a full-time work at home or on-site role for a Customer Service Representative at Zane. (www.wearzane.com)

As a Customer Service Representative, you will play a pivotal role in ensuring our customers have a seamless and delightful experience. This position involves a combination of on-site and remote work, providing flexibility for our team members.

Responsibilities:

  • Order Confirmation Calls: Contact customers to confirm orders and ensure accuracy in their details.
  • Feedback Collection: Gather valuable feedback from customers to enhance our products and services.
  • Courier Coordination: Liaise with courier companies to track and manage deliveries, addressing any issues promptly.
  • WhatsApp Communication: Engage with customers through WhatsApp to provide updates, address inquiries, and build positive relationships.
  • Upselling: Identify upselling opportunities based on customer needs and preferences.
  • Repeat Order Generation: Proactively encourage and facilitate repeat orders through effective communication and relationship-building.

Requirements:

  • Excellent communication skills, both verbal and written.
  • Proficiency in using WhatsApp for business communication.
  • Previous experience in customer service or a related role is a plus.

Contact

Location: Site area

You can alternatively send your resume at [email protected]

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Sindh
City Karachi Division
Google Map Google Map

Job Application Information

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Company Information

Zane

Zane is a prominent media company based in Pakistan, known for its innovative and quality-driven approach. With a strong presence in the media market, Zane offers a comprehensive range of services including film production, television broadcasting, digital media, and advertising solutions. With a team of skilled professionals, Zane strives to create engaging and captivating content that resonates with diverse audiences. The company’s commitment to excellence and creativity has earned it a distinguished reputation in the industry. Zane remains dedicated to pushing boundaries, delivering outstanding media experiences, and contributing to the growth and development of the media landscape in Pakistan.