Customer Service Specialist Jobs at Agency VA in Islamabad, Islāmābād
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Agency VA is thrilled to announce job openings for the position of Customer Service Specialist in the Islāmābād area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Agency VA, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Agency VA.
Job Information
| Company: | Agency VA |
| Position: | Customer Service Specialist |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Job Type: | Full-time |
Job Description
Company Overview:
Join our dynamic team at Agency VA, a rapidly growing start-up company revolutionizing the insurance agency landscape. We specialize in providing comprehensive support services to insurance agencies, allowing them to streamline their operations and focus on growth. As a profitable and expanding company, we offer exciting opportunities for career development and advancement.
*This position requires commuting daily to the company office situated in NASTP, Rawalpindi. Ability to work night shifts (8 pm-5 am).
General Requirements:
- Minimum 2-3 years experience in customer service
- Excellent customer service skills
- Ability to multi-task in an organized method
- Excellent verbal and written communication skills
- Familiar with agency management software applications
- Strong competency in Microsoft Office products
- Strong critical thinking and reasoning abilities
- Problem-solving and decision-making aptitude
- Organized and keen to details
- Able to multi-task, prioritize, and manage time efficiently
- Goal-oriented and team player
- Builds good relationships with coworkers and employees
Key Responsibilities:
- Answer customer inquiries (phone & email) promptly
- Secure all necessary documents for new customers
- Quote insurance plans & prices for customers
- Take premium payments from customers
- Assist customers with requests and respond to questions
- Support management of customers’ insurance programs and billing/accounting
- Provide exceptional customer service
- Excel in relationship building
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | Agency21 International, 2nd Floor, Deen Pavilion, 94-East, Blue Area, Islamabad, Pakistan |
| Google Map | Google Map |
Job Application Information
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