Customer Service Specialist Jobs at Eminent4U Private Limited in Karāchi, Sindh
Welcome to our job portal, where Eminent4U Private Limited is offering exciting employment opportunities for the position of Customer Service Specialist in the Sindh area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Eminent4U Private Limited, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Eminent4U Private Limited, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Eminent4U Private Limited. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Eminent4U Private Limited |
| Position: | Customer Service Specialist |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Entry level |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
What is a Customer Service Specialist?
As a Customer Service Specialist, your role is pivotal in ensuring positive interactions between a company and its customers. Here’s an overview of typical responsibilities and skills associated with this role:
- Engage with customers via telephone to identify and resolve their issues.
- Assisting customers with product information, troubleshooting, account inquiries, booking status.
- Resolving customer issues promptly and effectively, aiming for first-contact resolution whenever possible.
- Utilize proactive retention skills to convert cancellation requests into upgrade and save opportunities.
- Developing and maintaining a comprehensive understanding of the company’s products or services to effectively assist customers.
- Build positive relationships with customers to encourage repeat business.
- Perform negotiations to reach fair conclusions for both the business and customers.
- Respond to customer queries and address service complaints promptly.
- Collaborate with the UK team and provide updates on customer interactions and efforts.
What skills are we looking for?
- Stellar Communication
- Active Listening
- Ability to Multitask
- Team Player
- Flexibility
- KPI Management
- Positive Attitude
- Willingness to go the extra mile
- Knowledge Retention
- Attention to Detail
Why Join Eminent4U?
- Competitive salary based on experience.
- Tired of night shift routine? Our Daytime shift details: 1:00 PM – 9:30 PM PST (Monday to Friday) with alternate weekends.
- Opportunity to work in a dynamic and inclusive environment where professional growth is prioritized.
At Eminent4U Private Limited, we are dedicated to fostering a supportive and rewarding work culture. Join us in shaping the future of customer retention and embark on a fulfilling career journey.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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