Customer Service Specialist Jobs at Insure123 Insurance Agency Inc. in Karāchi, Sindh
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Company Insure123 Insurance Agency Inc. is offering job opportunities for the position of Customer Service Specialist in the Sindh area. The job type available is Full-time.
We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around Rs 26,000 - Rs 100,000 (per Month). However, the salary may vary depending on the company's decision.
Insure123 Insurance Agency Inc. operates in the Insurance industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Insure123 Insurance Agency Inc. |
| Position: | Customer Service Specialist |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Entry level |
| Salary: | PKR 26.000 - PKR 100.000 per Month |
| Job Type: | Full-time |
| Industry: | Insurance |
Job Description
Insure123 Insurance Agency Inc. is currently seeking a Customer Service Representative (CSR) to join our team. The CSR will be responsible for providing exceptional customer service and support to our policyholders and potential customers.
Job Description:
- Endorsement: Manage a large influx of customer service emails daily. Handle policy changes, such as additional insured endorsement, waiver of subrogation, and more.
- Payment Dues: Send payment due reminders to insured. Coordinate payments with our accounting team.
- Audit: Assist insured in completing audit forms. Follow up with carriers for completion and send invoices to insured.
- Calling to Carriers: Communicate with carriers regarding policy status, billing, payments, endorsements, and coverage questions.
- Cancellation: Coordinate policy cancellations and update our CRM system.
- Reporting: Prepare and deliver monthly sales reports to the Executive Team.
Qualifications for a US insurance company CSR may include:
- Minimum bachelor’s degree.
- Proficiency in Office 365, specifically Microsoft Excel, Teams, and Outlook.
- At least 1 year of customer service experience in the Insurance industry preferred.
- Excellent communication and interpersonal skills.
- Availability to work in US Pacific time from 8 am till 5 pm.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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