Pakistan Job

Customer Service Specialist – International Jobs at Abacus in Islāmābād

Abacus
Published 10 months ago

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Welcome to our job portal, where Abacus is offering exciting employment opportunities for the position of Customer Service Specialist- International in the Islāmābād area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Abacus, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Consumer Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Abacus, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Abacus. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Abacus
Position:Customer Service Specialist - International
Region:Islāmābād
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

As a Customer Service Representative, your primary responsibility will be to interact with customers, providing them with information, addressing their inquiries, concerns, and requests regarding our products and/or services.

Key Responsibilities:

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.
  • Collaborate and build relationships with customers to strengthen service competitiveness.
  • Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner.
  • Ensure a positive Customer Experience, ultimately leading to a good Quality Assurance (QA) Score.

Qualities and Skills Required:

  • Collaborative mindset: Ability to work effectively as part of a team and collaborate with colleagues to deliver exceptional customer service.
  • Customer service focus: Strong dedication to meeting customer needs and providing excellent service.
  • Ability to communicate technical information in a simple manner: Skill in explaining complex concepts or technical details to customers in a clear and understandable way.

Job Requirements:

  • A Levels/Intermediate or above education.
  • Excellent English written and verbal communication skills.
  • American or neutral accent.
  • Availability to work based on US timings.
  • Willingness to work 5 days per week.

Salary and Benefits:

The salary for this position is up to $70,00.

We offer competitive compensation packages and additional benefits that will be discussed during the interview process.

Benefits include Medical Insurance for you and your spouse and children, EOBI, Annual leaves.

If you have any further questions or require additional information, please feel free to ask. We look forward to receiving your application.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Region Islāmābād
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Job Application Information

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Company Information

Abacus

Abacus is a prominent company in Pakistan, specializing in providing comprehensive business solutions. With a commitment to excellence, Abacus offers a wide range of services including financial management, human resources, and technology solutions. Their team of skilled professionals leverages their extensive expertise to deliver tailored solutions that drive growth and efficiency for businesses across various industries. As a trusted partner, Abacus strives to consistently deliver innovative and cost-effective solutions, helping clients navigate the complexities of the business landscape in Pakistan. With a strong focus on customer satisfaction, Abacus is recognized as a reliable and preferred choice for businesses seeking reliable business solutions.