Pakistan Job

Customer Service Specialist-International Jobs at Abacus in Lahore, Punjab

Abacus
Published 10 months ago

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Abacus is currently seeking applicants for the position of Customer Service Specialist-International in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Abacus operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Abacus
Position:Customer Service Specialist-International
Region:Lahore - Punjab, Punjab
Seniority Level:Entry level
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Introduction: Abacus Outsourcing is a prominent name in the BPO Industry, working with global clients in the market since 1987. With offices in Pakistan, UAE, KSA, USA, and UK, we have established ourselves as a leader in the industry.

We are currently hiring Customer Support Specialists for a US Project. We are looking for resources with skills in customer support, outbound calls, and negotiation.

Responsibilities:

  • Managing international customer service inquiries for our clients over the phone and email
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Follow communication procedures, guidelines, and policies

Requirements:

  • The candidate must be intermediate / fresh with no experience
  • The applicants must have strong communication and interpersonal skills
  • Freshers are encouraged to apply
  • Experience in international customer support/call centers is a plus
  • Should be flexible for shifts

Education:

Intermediate or above

Timings:

7 PM – 4 AM

Salary and Benefits:

  1. 70,00 salary
  2. Weekends off
  3. Medical insurance (OPD, IPD), EOBI, Annual Leaves
  4. Employee-friendly work culture

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore
Full Address ABACUS INTERNATIONAL - Nebosh IGC Course Lahore Pakistan, Building # 9, Haq Bahoo Street, Judicial Colony Phase 1, Raiwind Rd, Thoker Niaz Baig, Lahore, 54000, Pakistan
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Company Information

Abacus

Abacus is a prominent company in Pakistan, specializing in providing comprehensive business solutions. With a commitment to excellence, Abacus offers a wide range of services including financial management, human resources, and technology solutions. Their team of skilled professionals leverages their extensive expertise to deliver tailored solutions that drive growth and efficiency for businesses across various industries. As a trusted partner, Abacus strives to consistently deliver innovative and cost-effective solutions, helping clients navigate the complexities of the business landscape in Pakistan. With a strong focus on customer satisfaction, Abacus is recognized as a reliable and preferred choice for businesses seeking reliable business solutions.