Customer Service Specialist Jobs at RepairDesk in Lahore, Punjab
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RepairDesk is currently accepting applications for the position of Customer Service Specialist in the Punjab area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
RepairDesk operates within the Software Development industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | RepairDesk |
| Position: | Customer Service Specialist |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
Identify and address customer inquiries, concerns, and needs via phone, live chat, and email.
Provide remote software training and ensure customer utilization of RD Payment.
Resolve complaints with empathy through live chat and calls.
Research issues, communicate customer requests to the development team.
Maintain product knowledge and follow company communication procedures.
Required Skills:
- 2-3 years B2B client communication experience.
- 1 year SaaS or ERP product experience.
- Excellent English communication skills.
- Experience in Live Chat, Email & Call interactions.
- Proficiency in MS Office, TeamViewer, Ring Central, etc.
- Preferential consideration for high-volume call center or payment solution experience.
Future Growth & Benefits:
- Health Insurance, Provident Fund, Paid Leaves.
- Subsidized Meals, Maternity & Paternity Benefits.
- Monthly allowances, Performance Bonuses, Paid Trips.
- Profit/Stocks Sharing (for Tenured Employees).
Send updated resume to [email protected]
- Location: Gulberg II, Lahore
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | RepairDesk, Masood Anwari Rd, Lahore, Pakistan |
| Google Map | Google Map |
Job Application Information
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