Pakistan Job

Customer Service Specialist Jobs at Sika in Karachi, Sindh

Sika
Published 2 weeks ago

Sika is currently accepting applications for the position of Customer Service Specialist in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Customer Service skills and have a minimum of Executive in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Sika operates within the Chemical Manufacturing industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Sika
Position:Customer Service Specialist
Region:Karāchi - Sindh, Sindh
Job Function:Customer Service
Seniority Level:Executive
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Chemical Manufacturing

Job Description

Company Description:

Sika is a specialty chemicals company known for developing innovative systems and products for the construction and automotive industries. With a global presence in 103 countries and over 33,500 employees, Sika is a leader in bonding, sealing, and reinforcing technologies.

Experience:

  • Minimum 3-4 years of customer service experience in construction, chemical, or manufacturing sectors.

Responsibilities:

  • Handle customer inquiries and manage product availability.
  • Track and process customer orders efficiently.
  • Resolve customer issues, returns, and exchanges promptly.
  • Provide reports on customer service metrics and feedback.

Knowledge And Skills:

  • Understanding of construction chemicals industry.
  • Proficient in SAP for managing customer complaints.
  • Expertise in MS Excel and Power BI for data analysis.
  • Strong problem-solving, communication, and time management skills.

Qualifications:

  • Preferably holds an MBA in any discipline.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karachi
Full Address Mezzanine Floor, Sika Pakistan Southern Office, Office, Plot # 20, Sector 16 Korangi Industrial Area, Karachi, Pakistan
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Company Information

Sika

Sika is a renowned chemical company in Pakistan, specializing in innovative construction and industrial solutions. With a strong focus on sustainability and quality, Sika offers a wide range of products and services for various sectors including construction, automotive, and manufacturing. The company is known for its advanced technologies, reliable products, and expert technical support. Sika’s commitment to excellence and customer satisfaction has made it a trusted partner for businesses and industries across Pakistan.