Customer Service Team Lead Jobs at Reactive Space in Rawalpindi, Punjab
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Reactive Space is currently seeking applicants for the position of Customer Service Team Lead in the Punjab area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Reactive Space operates within the Software Development industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Reactive Space |
| Position: | Customer Service Team Lead |
| Region: | Punjab, Rawalpindi - Punjab |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 23.000 - PKR 90.000 per Month |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
We are currently seeking a skilled and motivated individual to fill the position of Customer Service Team Lead at Reactive Space. As the team lead, you will play a critical role in providing exceptional customer service and leading a team of customer service representatives.
In this role, you will be responsible for:
- Managing and overseeing the daily operations of the customer service team
- Setting performance goals and objectives for the team
- Mentoring and coaching team members to enhance their skills and meet performance targets
- Handling escalated customer inquiries and resolving issues
- Conducting regular performance evaluations and providing feedback to team members
- Collaborating with other departments to improve overall customer satisfaction
The ideal candidate for this position will have:
- Previous experience in a customer service role
- Strong leadership and communication skills
- Ability to work well under pressure and meet tight deadlines
- Excellent problem-solving and decision-making abilities
- Proficiency in using customer service software and tools
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Rawalpindi |
| Full Address | Reactive Space Technologies, 122 Civic Ctr St 1, Civic Center Bahria Town Civic Center Bahria Town, Rawalpindi, Islamabad, Punjab, Pakistan |
| Google Map | Google Map |
Job Application Information
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