Customer Service Team Lead Jobs at Vertex 360 Software Solutions/NDIS software in Lahore, Punjab
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Company Vertex 360 Software Solutions/NDIS software is offering job opportunities for the position of Customer Service Team Lead in the Punjab area. The job type available is Full-time.
We are looking for candidates who possess skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 80,000 (per Month). However, the salary may vary depending on the company's decision.
Vertex 360 Software Solutions/NDIS software operates in the Software Development industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Vertex 360 Software Solutions/NDIS software |
| Position: | Customer Service Team Lead |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 25.000 - PKR 80.000 per Month |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
Company Description:
Vertex 360 Software Solutions is a startup based in Melbourne that provides software solutions for the NDIS sector. The company is on a mission to solve the multiple problems faced by the NDIS sector with the help of experienced IT and NDIS professionals.
Role Description:
This is a full-time on-site role for a Customer Service Team Lead at Vertex 360 Software Solutions/NDIS software located in Lahore. The Customer Service Team Lead will be responsible for managing customer satisfaction, leading the customer service team to provide exceptional customer support, and handling customer service inquiries. The role also entails effective communication skills and conflict resolution. Some sales will be required from time to time. Product training for staff is part of this role.
Qualifications:
- Excellent customer satisfaction skills, including the ability to handle complex situations and turn negative experiences into positive ones
- Proven customer service management experience
- Strong customer support skills and experience in handling customer service inquiries
- Excellent communication skills, including verbal and written communication
- Effective conflict resolution and problem-solving skills
- Ability to multitask, prioritize, and manage time efficiently
- Bachelor’s degree in a relevant field or a comparable level of experience in a customer service role
- Experience in NDIS or a healthcare-related field is a plus
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Vertex Infotech Solutions, 44-P, 2 Gulberg, Gulberg 2, Lahore, 54660, Pakistan |
| Google Map | Google Map |
Job Application Information
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