Customer Services Executive Jobs at BaadMay in Karāchi, Sindh
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Welcome to our job portal, where BaadMay is offering exciting employment opportunities for the position of Customer Services Executive in the Sindh area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the Financial Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with BaadMay, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with BaadMay. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | BaadMay |
| Position: | Customer Services Executive |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Financial Services |
Job Description
Join BaadMay as a Customer Services Executive ?
Are you passionate about delivering exceptional customer experiences? BaadMay, a leading fintech startup, is on the lookout for individuals who can seamlessly combine excellent customer service with quick-witted decision-making skills.
About Us:
BaadMay is reshaping the future of payments in Pakistan, collaborating with renowned brands like Sana Safinaz, Cambridge, Nishat, ChenOne, and more. As a Customer Services Executive, we are not just looking for someone who can follow a script, but someone who can independently handle customer interactions with a quick and decisive approach.
Key Responsibilities:
- Provide prompt and effective customer support via various channels (chat, email, and phone).
- Demonstrate quick-witted decision-making capabilities to resolve customer inquiries, concerns, and issues.
- Collaborate with cross-functional teams to ensure seamless customer experiences.
- Contribute to the enhancement of customer support processes and procedures.
- Maintain a thorough understanding of BaadMay’s products and services.
- Monitor customer feedback and contribute to continuous service improvement.
- Exhibit the ability to work independently and make reasonable decisions on the spot.
- Meet and exceed key performance indicators (KPIs) related to customer satisfaction.
Qualifications:
- Previous experience in customer service or related roles is a plus.
- Exceptional communication and problem-solving skills.
- Quick learner with a sharp and quick-witted decision-making ability.
- Ability to thrive in a dynamic and fast-paced environment.
- A customer-centric mindset with a passion for delivering excellent service.
Why BaadMay?
- Join a dynamic and innovative team at the forefront of fintech.
- Opportunities for career growth in a rapidly expanding startup.
- Engage with diverse customers and contribute to their financial journeys.
How to Apply:
Ready to be the voice of BaadMay’s customer service? Send your resume and a brief cover letter to [email protected] with the subject line “Customer Services Executive Application – [Your Full Name].” Apply before the deadline of [insert deadline date].
Join BaadMay and make a difference in the way Pakistan experiences payments ??
hashtags: #CustomerService #CareerOpportunity #BaadMay #FintechRevolution
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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