Customer Services Executive Jobs at Truck It In in Islamabad, Punjab
Truck It In is currently accepting applications for the position of Customer Services Executive in the Punjab area. We are actively seeking qualified candidates for this Other opportunity.
We are looking for individuals who possess strong Customer Service skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Truck It In operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Truck It In |
| Position: | Customer Services Executive |
| Region: | Islamabad - Punjab, Punjab |
| Job Function: | Customer Service |
| Seniority Level: | Entry level |
| Job Type: | Other |
| Industry: | IT Services and IT Consulting |
Job Description
We are looking for a Customer Service Executive to connect with our customers. Ensuring the best experience by addressing inquiries, providing information, and logging complaints.
What you will do:
- Address customer complaints promptly and professionally.
- Verify and log undelivered orders in the database.
- Document all complaints and monitor SLA breaches.
- Resolve issues promptly and efficiently.
- Develop a deep understanding of our products/services.
What we are looking for:
- Excellent communication and interpersonal skills.
- Experience in customer service or related field.
- Understanding of Last Mile Logistics is a plus.
- Proficiency in Microsoft Office Suite.
- Ability to handle agitated customers calmly.
- Familiarity with CRM and CMS systems.
How we will support you
We offer a competitive compensation package and a positive work environment for personal and professional growth. Equal employment opportunities are provided. Collaborate closely with leadership and seek guidance as needed.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Islamabad |
| Full Address | ITC Logistics, Plot#74-75, China Rd, I-10/3 industrial Area, Islamabad, Pakistan |
| Google Map | Google Map |
Job Application Information
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