Pakistan Job

Customer Solution Expert Jobs at GfK – An NIQ Company in Karachi Division, Sindh

GfK - An NIQ Company
Published 12 months ago

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GfK - An NIQ Company is currently seeking applicants for the position of Customer Solution Expert in the Sindh area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Sales and Business Development skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

GfK - An NIQ Company operates within the Market Research, IT Services and IT Consulting, & Retail industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:GfK – An NIQ Company
Position:Customer Solution Expert
Region:Karachi Division - Sindh, Sindh
Job Function:Sales and Business Development
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting, Market Research, Retail

Job Description

We are currently looking for a skilled Customer Solution Expert to join our team. As a Customer Solution Expert, your main responsibility will be to provide excellent support and assistance to our valued customers.

In this role, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services. You will need to have a deep understanding of our products and be able to effectively communicate with our customers through various channels, including phone, email, and live chat.

You will also play a vital role in maintaining customer satisfaction by ensuring quick and accurate resolution of their issues. Additionally, you will collaborate with different departments to improve our products and services based on customer feedback.

To excel in this position, you must have exceptional problem-solving and communication skills. You should be patient, empathetic, and possess strong interpersonal skills. Previous experience in customer service or a similar role is highly desirable.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karachi Division
Full Address GfK Etilize Pakistan، 26-E, Block 6 PECHS, Karachi, Karachi City, Sindh, Pakistan
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Company Information

GfK – An NIQ Company

GfK is a renowned market research company based in Pakistan. With its expertise in providing valuable insights and analysis, GfK helps businesses navigate the ever-changing market dynamics. As an NIQ Company, GfK leverages advanced methodologies and innovative technology to deliver accurate and reliable market intelligence. With a strong presence and deep understanding of the Pakistani market, GfK enables businesses to strategize effectively, make informed decisions, and stay ahead of the competition. Through their comprehensive research solutions, GfK empowers organizations to optimize their offerings, identify growth opportunities, and achieve sustainable success.