Pakistan Job

Customer Success Associate Jobs at Asaan Retail in Karāchi, Sindh

Asaan Retail
Published 7 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Asaan Retail is currently seeking applicants for the position of Customer Success Associate in the Sindh area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Management and Manufacturing skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Asaan Retail operates within the Software Development industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Asaan Retail
Position:Customer Success Associate
Region:Karāchi - Sindh, Sindh
Job Function:Management and Manufacturing
Seniority Level:Entry level
Salary:PKR 27.000 - PKR 110.000 per Month
Job Type:Full-time
Industry:Software Development

Job Description

We are looking for a Customer Support Associate passionate to work in our growing ecosystem. Apply right away if you’re familiar with software systems support, a quick learner, and willing to work in our fast-paced environment.

About Us:

Asaan Retail is a Pakistani startup based in Karachi, disrupting traditional business operations for Multi-Channel Retailers. Join us to empower retailers and brands, boost productivity, and optimize business growth.

Responsibilities:

  • Assist customers via omni-channels (Live Chat, Email, Calls)
  • Understand customer needs, escalate issues, and ensure timely resolutions
  • Develop customer relationships, provide demos, and support onboarding
  • Adhere to internal processes and SLAs

Requirements:

  • Quick learner with passion for new technologies
  • Excellent communication and problem-solving skills
  • Strong listening, presentation, and analytical skills
  • Knowledge of software products and BA/BS degree (preferred)

Benefits:

  • Attractive Salary, Bonuses, Insurance
  • Opportunity to work in a high-performing team
  • Rewards & Recognition

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

Asaan Retail

Asaan Retail is a leading company in Pakistan, offering a wide range of retail products and services. With a focus on convenience and affordability, Asaan Retail caters to diverse customer needs, from groceries to electronics. The company is known for its innovative approach to retail, providing a seamless shopping experience both online and in-store. Asaan Retail values customer satisfaction and strives to deliver high-quality products at competitive prices. With a strong presence in the market, Asaan Retail continues to redefine the retail sector in Pakistan.