Pakistan Job

Customer Success Executive Jobs at RepairDesk in Lahore, Punjab

RepairDesk
Published 10 months ago

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Company RepairDesk is offering job opportunities for the position of Customer Success Executive - Expansion in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 23,000 - Rs 90,000 (per Month). However, the salary may vary depending on the company's decision.

RepairDesk operates in the Software Development industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:RepairDesk
Position:Customer Success Executive
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:Software Development

Job Description

As a Customer Success Executive – Expansion at RepairDesk, you have an exciting opportunity to shape the way we build relationships and upsell our products, while ensuring customer expectations are met. We are looking for strong communicators with a natural sales instinct to be the face and voice for our RepairDesk customers.

Customer Success Executives understand the importance of providing a superb customer experience and are committed to ensuring it happens during each customer interaction. You are an exceptionally clear communicator and have strong interpersonal and organizational skills, which enables you to build trust with potential RepairDesk customers.

Job Description:

  • Consistently achieve monthly and quarterly quota expectations.
  • Proactively consult with customers to uncover their unique needs and advise on the best solutions for their business.
  • Demo RepairDesk software and conduct business reviews with existing customers.
  • Work in partnership with SDRs, CSMs, Support, and other relevant departments to ensure an efficient and enjoyable customer experience.

Requirement:

  • 3+ years of experience in an upselling sales/success role, using both phone and email.
  • Experience consulting with B2B customers in the United States and Canada is highly preferred.
  • Experience with pricing and deal structure negotiations.
  • Strong ownership attitude from prospecting to closing.
  • Desire to work in a fast-paced environment that requires initiative and autonomy.
  • Highly organized and punctual.

Future Growth & Benefits:

  • Health Insurance (IPD) – Self, Spouse & Children
  • Provident Fund
  • Paid Leaves (Casual, Medical & Annual)
  • Subsidized Lunch/Dinner
  • Maternity & Paternity Benefits
  • Long Service Awards & Recognition
  • Monthly Allowances (Fuel, Parking, Mobile)
  • Quarterly Performance Bonuses
  • Paid Trips & Tours
  • Profit/Stocks Sharing Plan (Tenured Employees)

Hybrid Role: Three (03) Days onsite only

Contact: [email protected]

  • Location: Gulberg II, Lahore

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore
Full Address RepairDesk, Masood Anwari Rd, Block E1 Block E 1 Gulberg III, Lahore, Punjab, Pakistan
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Company Information

RepairDesk

RepairDesk is a leading company based in Pakistan that specializes in providing innovative repair shop management software solutions. With its user-friendly interface and comprehensive features, RepairDesk enables repair shop owners to streamline their operations and improve their efficiency. The company aims to empower small and medium-sized businesses in the repair industry by providing them with cost-effective and scalable software solutions. RepairDesk’s cutting-edge technology and dedicated customer support make it the go-to choice for repair shop owners looking to manage their businesses efficiently and drive growth.