Pakistan Job

Customer Success Manager Jobs at Eximus Education in Karāchi, Sindh

Eximus Education
Published 7 months ago

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Welcome to our job portal, where Eximus Education is offering exciting employment opportunities for the position of Customer Success Manager in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the E-Learning Providers industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Eximus Education, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Eximus Education. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Eximus Education
Position:Customer Success Manager
Region:Karāchi - Sindh, Sindh
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:E-Learning Providers

Job Description

Location: Phase 2-Extension, DHA, Karachi

Type: Full Time (Hybrid Working)

70% – Work from Office

30% – Work from Home

Company: Eximus Education is an award-winning UK social enterprise specialized in affordable tutoring using AI technology. Corporate member of UK Tutors Association, awarded “Tutoring Company of the Year.”

Role Description: Manage customer satisfaction, analyze data, retain customers, build client relationships, and provide top-notch service. Ideal for ex-teachers or those familiar with the UK education system.

Main Responsibilities:

  • Student / tutor matching
  • Sales with UK customers
  • Customer troubleshooting
  • Understanding student’s needs
  • Academic awareness (GCSE / A-Levels)
  • Desk-based role, no travel

Qualifications:

  • Customer Satisfaction and Retention
  • Analytical Skills
  • Relationship Building
  • Customer Service Experience
  • Excellent English Communication
  • Detail-oriented

Rewards:

  • Highly Competitive Salary
  • Sales Commissions in Pound Sterlings
  • Longevity Bonus
  • Leave Encashment
  • Office Timings: 1:30 PM to 7 PM

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karāchi
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Company Information

Eximus Education

Eximus Education is a prominent educational institution based in Pakistan, offering a wide range of academic programs and courses. With a focus on excellence and innovation, Eximus Education provides students with high-quality education and opportunities for personal and professional growth. The institution is known for its dedicated faculty, modern facilities, and commitment to helping students achieve their academic goals. Whether in the field of business, technology, or the arts, Eximus Education is dedicated to preparing students for success in their chosen careers.