Pakistan Job

Customer Success Manager Jobs at J&J Solutions in Lahore, Punjab

J&J Solutions
Published 8 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

J&J Solutions is currently seeking applicants for the position of Customer Success Manager in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

J&J Solutions operates within the Consumer Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:J&J Solutions
Position:Customer Success Manager
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:Consumer Services

Job Description

The ideal candidate will have impeccable English writing and speaking skills and can multi-task in a fast-moving environment.

This candidate will be responsible for providing an excellent customer service experience and help the stakeholders benefit mutually.

Responsibilities:

  • Own overall relationship with assigned clients
  • Ensure retention and satisfaction of all assigned clients
  • Aid clients in achieving their goals
  • Provide customer support services for clients
  • Perform live chat, email support, and call support for clients
  • Manage client’s portfolio

Qualifications:

  • Bachelor’s degree or equivalent experience (with O & A Levels schooling background preferred)
  • 1 year experience in customer support services
  • Professional level English written and verbal communication skills
  • Detail-oriented and analytical
  • Demonstrated ability to increase customer satisfaction

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Punjab
City Lahore
Full Address J&J Solutions, 86-Y, DHA Phase 3, Lahore, 54792, Pakistan
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Company Information

J&J Solutions

Industry: Consumer Services

J&J Solutions is a leading technology company based in Pakistan. With a focus on innovation and customer satisfaction, they provide a wide range of cutting-edge solutions for businesses of all sizes. From software development to IT consulting, J&J Solutions delivers top-quality services tailored to meet each client’s unique needs. Their team of experts is dedicated to delivering excellence and driving success for their clients. With a commitment to quality and a track record of success, J&J Solutions is a trusted partner for businesses looking to harness the power of technology to achieve their goals.