Customer Success Manager Jobs at PureDome in Karachi Division, Sindh
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PureDome is currently seeking applicants for the position of Customer Success Manager in the Sindh area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Business Development and Marketing skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
PureDome operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | PureDome |
| Position: | Customer Success Manager |
| Region: | Karachi Division - Sindh, Sindh |
| Job Function: | Business Development and Marketing |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
As a Customer Success Manager, you will be responsible for ensuring customer satisfaction and success by building strong relationships and driving adoption of our products or services. You will work closely with our clients to understand their needs, provide onboarding and training, and serve as their main point of contact for any questions or issues they may have.
Your key responsibilities will include:
- Managing a portfolio of clients and ensuring their success in achieving their business objectives.
- Driving adoption of our products/services by providing training, support, and guidance.
- Proactively identifying opportunities for upselling or cross-selling to maximize customer value.
- Working closely with the sales and marketing teams to drive customer engagement and satisfaction.
- Gathering customer feedback and communicating it internally to help improve our products and services.
Requirements:
- Proven experience in a customer-facing role, preferably in a technology company.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to build strong relationships and work effectively with diverse clients.
If you are passionate about customer success and thrive in a fast-paced, dynamic environment, we would love to hear from you!
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karachi Division |
| Google Map | Google Map |
Job Application Information
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