Customer Success Specialist – Expansion Jobs at RepairDesk in Lahore, Punjab
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RepairDesk is currently accepting applications for the position of Customer Success Specialist - Expansion in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
RepairDesk operates within the Software Development industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | RepairDesk |
| Position: | Customer Success Specialist - Expansion |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Entry level |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
As a Customer Success Specialist– Expansion at RepairDesk, you have an exciting opportunity to shape the way we build relationships and upsell our products, while ensuring customer expectations are met. We are looking for strong communicators with a natural sales instinct to be the face and voice of RepairDesk customers.
Customer Success Specialist– Expansion understand the importance of providing a superb customer experience and are committed to ensuring it happens during each customer interaction. You are an exceptionally clear communicator with strong interpersonal and organizational skills, enabling you to build trust with potential RepairDesk customers.
Job Description:
- Consistently achieve monthly and quarterly quota expectations
- Proactively consult with customers to uncover their unique needs and advise on the best solutions for their business
- Demo RepairDesk software and drive business reviews with existing customers
- Be a crucial component of the Expansion sales process, working in partnership with SDRs, CSMs, Support, and other relevant departments for an efficient and enjoyable customer experience
Requirement:
- 3+ years experience in an upselling sales/success role, using both phone and email
- Experience consulting with B2B customers in the US and Canada is highly preferred
- Experience with pricing and deal structure negotiations
- Strong ownership attitude from prospecting to closing
- Desire to work in a fast-paced environment that requires initiative and autonomy
- Highly organized and punctual
Future Growth & Benefits:
- Health Insurance (IPD)- Self, Spouse & Children
- Provident Fund
- Paid Leaves (Casual, Medical & Annual)
- Subsidized Lunch/Dinner
- Maternity & Paternity Benefits
- Long Service Awards & Recognition
- Monthly allowances (Fuel, Parking, Mobile)
- Quarterly Performance Bonuses
- Paid Trips & Tours
- Profit/Stocks Sharing Plan (Tenured Employees)
Hybrid Role: Three (03) Days onsite only
Location: Gulberg II, Lahore
Share/refer an updated resume to [email protected]
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | RepairDesk, Masood Anwari Rd, Lahore, Pakistan |
| Google Map | Google Map |
Job Application Information
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