Customer Success Specialist Jobs at InovioTech Pvt Ltd in Karāchi, Sindh
Company InovioTech Pvt Ltd is offering job opportunities for the position of Customer Success Specialist in the Sindh area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around Rs 20,000 - Rs 85,000 (per Month). However, the salary may vary depending on the company's decision.
InovioTech Pvt Ltd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | InovioTech Pvt Ltd |
| Position: | Customer Success Specialist |
| Region: | Karāchi - Sindh, Sindh |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
We are looking for individuals with a customer-centric approach. As a Customer Success Specialist at InovioTech Pvt Ltd, you will be responsible for providing satisfactory solutions to customer queries through written and verbal communication.
Responsibilities:
- Onboard new customers by providing training and resources.
- Deliver exceptional customer experience and uphold client core values.
- Respond swiftly to customer inquiries via email, calls, and chat.
- Address customer concerns and provide timely solutions.
- Document customer queries and solutions.
- Develop customer relationships for retention and loyalty.
- Create policies to optimize customer experience.
- Gather feedback, analyze data, and enhance customer service.
- Act as a customer advocate and liaise with internal teams for improvements.
Requirements:
- O Levels/Intermediate or above (Bachelor’s in Business Administration).
- Excellent written and verbal English communication skills.
- Proficiency in MS Office, especially Excel and Word.
- Customer support experience.
- Computer proficiency and strong leadership skills.
Timings: 8PM – 5AM (Night Shift)
Job Type: Full-time Onsite
Location: PECHS Block 6, Karachi
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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