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Customer Success Team Lead Jobs at Cutting Edge Projects, UK in Lahore, Punjab

Cutting Edge Projects, UK
Published 10 months ago

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Welcome to our job portal, where Cutting Edge Projects, UK is offering exciting employment opportunities for the position of Customer Success Team Lead in the Punjab area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Cutting Edge Projects, UK, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Cutting Edge Projects, UK, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Cutting Edge Projects, UK. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Cutting Edge Projects, UK
Position:Customer Success Team Lead
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

We are a dynamic market intelligence SaaS platform known for delivering cutting-edge solutions to our clients. Our platform automates the collection of market intelligence, which is then meticulously reviewed and enriched by our team of skilled analysts. As we continue to expand our operations, we seek a Senior Manager to lead our growing team of market intelligence analysts.

Role Description

As a Customer Success Team Lead, you will play a pivotal role in recruiting, training, and managing our team of around 20 analysts, with the expectation of further growth. Your primary responsibility will be to ensure that our clients receive high-value, easily digestible commentary on market trends and insights, free from duplications and irrelevant data.

Key Responsibilities:

  • Team Leadership and Management: Lead, manage, and grow the team of analysts. Ensure optimal performance, motivation, and professional development.
  • Recruitment and Training: Oversee the hiring and training of new analysts, ensuring they align with our quality standards and company culture.
  • Quality Assurance: Implement strategies to maintain and enhance the quality of our market intelligence reports.
  • Process Optimization: Continually refine processes for collecting, reviewing, and commenting on market intelligence to increase efficiency and value.
  • Client Engagement: Liaise with clients to understand their needs and tailor our services accordingly.
  • Collaboration and Coordination: Work closely with other departments to integrate market intelligence into broader company strategies.

Qualifications:

  • Education: A bachelor’s degree or higher in Business, Economics, Market Research, or a related field.
  • Experience: Minimum of 7 years of experience in managing a team in market intelligence, research, or a related field.
  • Skills: Exceptional written English, strong leadership abilities, excellent communication, and interpersonal skills.
  • Characteristics: Detail-oriented, analytical, proactive, and able to thrive in a fast-paced environment.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
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Job Application Information

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Company Information

Cutting Edge Projects, UK

Cutting Edge Projects is a renowned company based in the United Kingdom. With unrivaled expertise and innovation, the company specializes in delivering cutting-edge solutions to various industries. From technology and engineering to construction and renewable energy, Cutting Edge Projects has established itself as a leader in providing top-notch services. With a focus on sustainability and efficiency, they pride themselves on staying ahead of the curve in an ever-evolving market. Their commitment to excellence and customer satisfaction has earned them a stellar reputation in the industry. With a team of highly skilled professionals, Cutting Edge Projects continues to drive progress and shape the future.