Customer Support Analyst Jobs at Eminent4U Private Limited in Karāchi, Sindh
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Eminent4U Private Limited is thrilled to announce job openings for the position of Customer Support Analyst in the Sindh area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Eminent4U Private Limited, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Eminent4U Private Limited.
Job Information
| Company: | Eminent4U Private Limited |
| Position: | Customer Support Analyst |
| Region: | Karāchi - Sindh, Sindh |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
What is a Customer Support Analyst?
As a Customer Support Analyst, your role is pivotal in ensuring positive interactions between a company and its customers. Here’s an overview of typical responsibilities and skills associated with this role:
What are we looking for?
- Engage with customers via telephone to identify and resolve their issues.
- Assisting customers with product information, troubleshooting, account inquiries, booking status.
- Resolving customer issues promptly and effectively, aiming for first-contact resolution whenever possible.
- Utilize proactive retention skills to convert cancellation requests into upgrade and save opportunities.
- Developing and maintaining a comprehensive understanding of the company’s products or services to effectively assist customers.
- Build positive relationships with customers to encourage repeat business.
- Perform negotiations to reach fair conclusions for both the business and customers.
- Respond to customer queries and address service complaints promptly.
- Collaborate with the UK team and provide updates on customer interactions and efforts.
What skills are we looking for?
- Stellar Communication
- Active Listening
- Ability to Multitask
- Team Player
- Flexibility
- KPI Management
- Positive Attitude
- Willingness to go the extra mile
- Knowledge Retention
- Attention to Detail
Why Join Eminent4U?
- Competitive salary based on experience.
- Tired of night shift routine? Our Daytime shift details: 1:00 PM – 9:30 PM PST (Monday to Friday) with alternate weekends.
- Opportunity to work in a dynamic and inclusive environment where professional growth is prioritized.
At Eminent4U Private Limited, we are dedicated to fostering a supportive and rewarding work culture. Join us in shaping the future of customer retention and embark on a fulfilling career journey.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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