Customer Support Analyst (L2) – Team Lead Jobs at Contour Software in Karāchi, Sindh
Contour Software is currently accepting applications for the position of Customer Support Analyst (L2) - Team Lead in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Contour Software operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Contour Software |
| Position: | Customer Support Analyst (L2) - Team Lead |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Other |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
We are currently looking for a highly motivated and experienced individual to join our team at Contour Software as a Customer Support Analyst (L2) – Team Lead. This role involves providing advanced technical support to address complex customer issues and escalations.
The ideal candidate should possess a solid background in customer service and technical support, along with the capability to effectively lead a team. Responsibilities include overseeing daily support operations, meeting SLAs, and ensuring high customer satisfaction levels.
- Lead and mentor a team of customer support analysts
- Offer technical expertise to resolve escalated issues
- Collaborate with cross-functional teams for process improvement
- Drive continuous enhancements in customer support services
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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