Pakistan Job

Customer Support Analyst Jobs at Paysys Labs in Karāchi, Sindh

Paysys Labs
Published 11 months ago

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Welcome to our job portal, where Paysys Labs is offering exciting employment opportunities for the position of Customer Support Analyst in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Paysys Labs, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Financial Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Paysys Labs, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Paysys Labs. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Paysys Labs
Position:Customer Support Analyst
Region:Karāchi - Sindh, Sindh
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Financial Services

Job Description

We’re seeking a Customer Support Analyst to join our team at Paysys Labs. As a Customer Support Analyst, you’ll be a crucial part of our customer success team, providing expert assistance to our clients while utilizing your knowledge of Linux and SQL.

Responsibilities:

  • Respond to customer inquiries and issues in a prompt and professional manner.
  • Troubleshoot technical problems, identify root causes, and provide effective solutions.
  • Collaborate with cross-functional teams to resolve complex customer issues.
  • Create and maintain customer support documentation and knowledge base articles.
  • Monitor and analyze customer data to identify trends and proactively address potential issues.

Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • 5 months to 1 year of experience in a customer support or technical support role.
  • Proficiency in Linux systems and command line.
  • Strong SQL skills, with the ability to write and optimize SQL queries.
  • Excellent problem-solving and communication skills.
  • Customer-focused mindset with a commitment to delivering exceptional service.
  • Proven ability to work independently and in a team-oriented, collaborative environment.

If you’re a dedicated professional with a passion for technology, customer satisfaction, and have the skills and experience we’re looking for, we’d love to hear from you. Join our team and make a difference in our customers’ experiences. Apply now by sending your CV and cover letter to [email protected]. The deadline for applications is [insert date].

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karāchi
Google Map Google Map

Job Application Information

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Company Information

Paysys Labs

Industry: Financial Services

Paysys Labs is a leading technology company based in Pakistan, specializing in digital payment solutions. With a strong focus on innovation and cutting-edge technology, Paysys Labs aims to revolutionize the way payments are processed and made in the country. Through their advanced payment platforms and systems, Paysys Labs enables financial institutions, retailers, and consumers to securely transact and manage their finances effortlessly. They offer a wide range of services, including mobile banking, e-wallets, and payment gateways. Paysys Labs is committed to driving financial inclusion and empowering businesses to thrive in the digital era. With their expertise and dedication, they are playing a pivotal role in shaping the future of digital payments in Pakistan.