Customer Support And Success Jobs at Plutus21 Partners in Islamabad, Islāmābād
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Plutus21 Partners is thrilled to announce job openings for the position of Customer Support And Success in the Islāmābād area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Plutus21 Partners, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Plutus21 Partners.
Job Information
| Company: | Plutus21 Partners |
| Position: | Customer Support And Success |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
Job Description
Overview
We have multiple roles open and are looking for individuals with high learning capacity who are ready to make a significant impact on our team. The ideal candidate will play a crucial role in ensuring exceptional customer experiences through effective management, support, and success strategies. This involves leading customer support teams, building strong customer relationships, and providing proactive solutions to enhance customer satisfaction and retention.
Requirements and Qualifications
- Education: Bachelor’s degree in Business Administration, Marketing, Communications, or related field.
- Experience: Customer support management, customer success, or similar role; experience with CRM systems (e.g., Salesforce).
- Skills: Strong communication and interpersonal skills, analytical and problem-solving abilities, ability to manage multiple tasks in a fast-paced environment, high learning capacity, and readiness to make an impact.
Key Responsibilities
Customer Support Manager:
- Lead and manage the customer support team.
- Develop and implement support policies and standards.
- Handle escalated issues and collaborate with other departments.
- Provide regular performance reports.
Customer Support Specialist:
- Respond to customer inquiries and resolve issues.
- Provide product support and maintain records.
- Collaborate with cross-functional teams.
- Develop support documentation and identify recurring issues.
Customer Success Specialist:
- Serve as the primary contact for assigned customers.
- Onboard and train new customers.
- Monitor customer usage and conduct check-ins.
- Develop customer success plans and advocate for customers.
We value individuals eager to learn and ready to make an impact. If you are passionate about customer support and success, we want to hear from you.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | G4JM+733 PIA Officers Cooperative Housing Society - Office, Sector A DHA Phase II, Islamabad, Islamabad Capital Territory, Pakistan |
| Google Map | Google Map |
Job Application Information
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