Pakistan Job

Customer Support Executive – Domestic Jobs at ibex in Karāchi, Sindh

ibex
Published 7 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

ibex is currently seeking applicants for the position of Customer Support Executive - Domestic in the Sindh area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

ibex operates within the Outsourcing/Offshoring industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:ibex
Position:Customer Support Executive - Domestic
Region:Karāchi - Sindh, Sindh
Job Function:Other
Seniority Level:Mid-Senior level
Salary:PKR 27.000 - PKR 110.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

We are seeking a dedicated Customer Support Executive to join our team in handling domestic inquiries and providing exceptional customer service. The ideal candidate will be responsible for addressing customer concerns, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, and chat.
  • Provide accurate information and solutions to customers.
  • Resolve customer complaints in a professional and efficient manner.
  • Document customer interactions and feedback for further improvements.

Requirements:

  • Prior customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work well in a team and prioritize tasks effectively.
  • Proficiency in using customer service software and tools.

Position: Customer Support Executive – Domestic

Company: Ibex

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

ibex

IBEX is a renowned business process outsourcing (BPO) company headquartered in Pakistan. With a strong emphasis on delivering exceptional customer experiences, IBEX offers a wide range of outsourcing solutions to global clients. Leveraging cutting-edge technology, industry expertise, and a highly-skilled workforce, IBEX caters to diverse industries including telecommunications, healthcare, technology, finance, and more. Their services encompass customer service, technical support, sales, back-office support, and digital solutions. IBEX’s commitment to quality, scalability, and operational excellence has earned them a reputation as a trusted partner for businesses seeking ROI-driven outsourcing solutions in Pakistan and beyond.