Pakistan Job

Customer Support Executive Jobs at EaseFix in Lahore, Punjab

EaseFix
Published 4 months ago

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Company EaseFix is offering job opportunities for the position of Customer Support Executive in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 20,000 - Rs 85,000 (per Month). However, the salary may vary depending on the company's decision.

EaseFix operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:EaseFix
Position:Customer Support Executive
Region:Lahore - Punjab, Punjab
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:Repair and Maintenance

Job Description

Position: Customer Support Executive

Company: EaseFix

Location: DHA Phase 1, Lahore

Timings: 12 PM to 11 PM

Project: UK-based

Accent Preference: UK accent

Job Description:

Join our UK-based project team as a Customer Support Executive. This role requires strong communication skills with a UK accent, dedication to exceptional customer support, and working from 12 PM to 11 PM. Responsibilities include handling inquiries, providing product information, troubleshooting, and maintaining customer records.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide product information and address customer queries.
  • Recommend suitable products or services based on customer needs.
  • Resolve product-related issues and maintain accurate records.
  • Collaborate with the sales team and ensure customer satisfaction.

Qualifications:

  • Previous customer support experience preferred.
  • Excellent communication skills with a UK accent.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in CRM software and customer service tools.
  • High school diploma required; bachelor’s degree is a plus.

Benefits:

  • Competitive salary package.
  • Professional development opportunities.
  • Supportive work environment.

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address Lahore, Punjab, Pakistan
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Job Application Information

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Company Information

EaseFix

EaseFix is a leading tech company in Pakistan, providing innovative solutions for IT services and support. With a focus on customer satisfaction, EaseFix offers a wide range of services including software development, IT consulting, and technical support. The company’s dedicated team of experts ensures smooth operation and effective solutions for businesses of all sizes. EaseFix stands out for its commitment to quality, reliability, and professionalism in delivering cutting-edge IT solutions to enhance productivity and efficiency. Trusted by clients nationwide, EaseFix is the go-to choice for all IT needs in Pakistan.