Pakistan Job

Customer Support Executive Jobs at iZ Square in Rawalpindi, Punjab

iZ Square
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

iZ Square is currently accepting applications for the position of Customer Support Executive in the Punjab area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

iZ Square operates within the Business Consulting and Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:iZ Square
Position:Customer Support Executive
Region:Punjab, Rawalpindi - Punjab
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Business Consulting and Services

Job Description

A Customer Support Executive is responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. You will be the first point of contact for customers, addressing their concerns and providing relevant solutions.

Key Responsibilities:

  • Listening to customers’ concerns and providing appropriate solutions
  • Assisting customers via phone, email, and chat with their product-related queries
  • Resolving customer complaints and ensuring timely follow-up
  • Collaborating with internal teams to address customers’ needs effectively
  • Identifying potential product improvements based on customer feedback

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Patience and empathy towards customers’ concerns
  • Ability to work in a fast-paced environment
  • Prior experience in customer service is a plus

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Rawalpindi
Full Address Plot 67 2nd floor, IZ Square, Bahria Town Phase IV Phase 4 Bahria Town, Rawalpindi, Islamabad, Islamabad Capital Territory, Pakistan
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Job Application Information

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Company Information

iZ Square

iZ Square is a renowned company based in Pakistan, offering innovative solutions in software development and expertise in the IT sector. With a strong commitment to delivering high-quality products and services, iZ Square has established itself as a leading player in the industry. The company focuses on harnessing the power of technology to drive business growth and bring about positive change. With a talented team of professionals, iZ Square strives to provide cutting-edge solutions tailored to its clients’ needs. Through its exceptional customer service and dedication to excellence, iZ Square continues to build a strong reputation both locally and globally.