Pakistan Job

Customer Support Executive Jobs at JoChaho in Lahore, Punjab

JoChaho
Published 8 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Welcome to our job portal, where JoChaho is offering exciting employment opportunities for the position of Customer Support Executive in the Punjab area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with JoChaho, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with JoChaho. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:JoChaho
Position:Customer Support Executive
Region:Lahore - Punjab, Punjab
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities:

  • Responding to customer queries in a timely and accurate way
  • Answering incoming customer calls regarding customer orders, complaints, service questions, and general customer concerns
  • Responsible for maintaining a high level of professionalism with customers
  • Update customer information in the customer services database
  • Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers
  • Identify customer needs and help customer use specific features
  • Monitor customer complaints on social media
  • Follow up with customers
  • Gather customer feedback
  • Inform customer about new campaigns & Deals

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore
Full Address JoChaho.pk, Haier, 19.5 KM, Raiwind Rd, Lahore, Punjab, Pakistan
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Job Application Information

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Company Information

JoChaho

JoChaho is a fast-growing e-commerce platform based in Pakistan. With its user-friendly interface and wide range of products, JoChaho has become the go-to destination for online shopping in the country. Whether it’s electronics, fashion, home appliances, or beauty products, JoChaho offers a diverse selection to cater to its customers’ needs. With a secure payment system and reliable delivery services, JoChaho ensures a seamless shopping experience. With its commitment to customer satisfaction, JoChaho aims to revolutionize the e-commerce industry in Pakistan and become the preferred choice for online shoppers.