Customer Support Executive Jobs at MG Apparel in Islamabad, Punjab
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Company MG Apparel is offering job opportunities for the position of Customer Support Executive in the Punjab area. The job type available is Full-time.
We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
MG Apparel operates in the Retail Apparel and Fashion industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | MG Apparel |
| Position: | Customer Support Executive |
| Region: | Islamabad - Punjab, Punjab |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Retail Apparel and Fashion |
Job Description
Location: Islamabad
Job Description:
We are seeking a dedicated and proactive Customer Support Executive to join our team in Islamabad. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a seamless shopping experience.
Your role will involve:
Key Responsibilities:
- Handle customer inquiries and resolve issues related to orders, payments, shipping, and returns.
- Coordinate with respective team members to stay up-to-date with order details, queries, payments, refunds, and orders.
- Implement and maintain effective customer service processes, including live chat, email, and phone support.
- Monitor and respond to customer queries through social media channels.
- Track and analyze customer reviews and feedback to identify areas for improvement and implement changes.
- Accurately document daily customer orders and interactions, including details like refunds, size issues, exchanges, and payments, in an Excel sheet for comprehensive reporting.
- Maintain a positive attitude at all times when handling customer queries to ensure a high level of customer satisfaction.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Islamabad |
| Full Address | G Floor, MG SUPER MARKET, Margalla Gateway Tower, Street 26A, E 11/4 Islamabad, 44000, Pakistan |
| Google Map | Google Map |
Job Application Information
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