Pakistan Job

Customer Support Executive Jobs at Octdaily in Karāchi, Sindh

Octdaily
Published 3 months ago

Company Octdaily is offering job opportunities for the position of Customer Support Executive in the Sindh area. The job type available is Full-time.

We are looking for candidates who possess Customer Service skills with Associate experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 80,000 (per Month). However, the salary may vary depending on the company's decision.

Octdaily operates in the Marketing Services and IT Services and IT Consulting industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Octdaily
Position:Customer Support Executive
Region:Karāchi - Sindh, Sindh
Job Function:Customer Service
Seniority Level:Associate
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Advertising Services

Job Description

Job Type: Full-time

Timings: 6:00PM-3:00AM (PKT)

We are seeking a diligent and customer-focused Customer Support Executive to join our team at Octdaily. As a Customer Support Executive, you will provide exceptional support to clients through phone and email communications, ensuring timely resolution of technical issues and inquiries related to POS systems.

Key Responsibilities:

  • Provide exceptional customer support for POS systems through phone and email
  • Demonstrate solid understanding of Windows OS and troubleshoot technical issues
  • Familiarity with escalation models and proactive issue identification
  • Handle email inquiries professionally and ensure timely responses
  • Strong follow-up skills for prompt issue resolution

Requirements:

  • Previous customer support experience, preferably in technical support
  • Solid understanding of Windows OS and escalation procedures
  • Excellent communication skills, fluency in English with native accent a plus
  • Ability to work in a fast-paced environment and prioritize tasks
  • Strong organizational skills and attention to detail

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

Octdaily

Octdaily is a leading media company based in Pakistan, providing comprehensive and up-to-date news coverage. Dedicated to delivering accurate and unbiased information, Octdaily informs and engages readers with a wide range of topics, including politics, business, culture, and sports. With a team of experienced journalists and editors, Octdaily strives to provide in-depth analysis and insightful articles that reflect the diverse perspectives and interests of the Pakistani society. Whether it’s breaking news or in-depth features, Octdaily ensures that readers stay informed with the latest happenings in Pakistan and around the world.