Pakistan Job

Customer Support Executive Jobs at Optix Fiber in Karāchi, Sindh

Optix Fiber
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Optix Fiber is thrilled to announce job openings for the position of Customer Support Executive in the Sindh area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Optix Fiber, we operate in the Technology & Information and Internet industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Optix Fiber.

Job Information

Company:Optix Fiber
Position:Customer Support Executive
Region:Karāchi - Sindh, Sindh
Seniority Level:Mid-Senior level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Information and Internet, Technology

Job Description

Job Description:

Our company is seeking a Customer Support Executive to join our team.

Responsibilities:

  • Manage inbound calls promptly
  • Practice active listening and handle customer inquiries
  • Adhere to communication scripts
  • Identify customer needs and provide solutions
  • Upsell products and build customer relationships
  • Maintain call center database records
  • Participate in training to enhance performance
  • Achieve set targets

Qualifications:

Minimum: Intermediate/BBA/BS/CS

1 year of call center experience

Excellent communication and phone handling skills

Basic Networking Knowledge

Ability to assess customer needs and provide timely solutions

Handle customer complaints effectively and ensure resolution

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karāchi
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Company Information

Optix Fiber

Optix Fiber is a leading telecommunications company based in Pakistan, providing high-speed internet and digital solutions. With a focus on innovation and customer satisfaction, Optix Fiber offers reliable and affordable internet packages for both residential and business customers. The company’s advanced fiber optic network ensures seamless connectivity and lightning-fast speeds. Optix Fiber is committed to bringing the latest technology to its customers, enabling them to stay connected and productive in today’s digital world.