Customer Support Executive Jobs at Rissox in Islāmābād, Punjab
Rissox is currently accepting applications for the position of Customer Support Executive in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Administrative skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Rissox operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Rissox |
| Position: | Customer Support Executive |
| Region: | Islamabad - Punjab, Punjab |
| Job Function: | Administrative |
| Seniority Level: | Entry level |
| Salary: | PKR 26.000 - PKR 100.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Responsibilities:
- Manage client inquiries and resolve issues via live chat, phone, and email, ensuring precision and attention to detail within the CRM system.
- Escalate complex issues to specialized teams using Salesforce or Jira as appropriate.
- Keep clients informed of the status of their requests.
- Conduct hourly verifications of client-submitted documents.
- Prepare and interpret reports and documentation with accuracy and thoroughness as required by the role.
- Develop a solid understanding of company functions and roles by attending company seminars and meeting assessment requirements.
- Meet or exceed quarterly KPI targets as set by the customer support manager.
- Execute additional tasks as assigned by the customer support manager.
Qualifications:
- Minimum of 1 year of experience in a customer service-related position.
- Strong communication skills in English.
- Excellent client-facing and interpersonal skills.
- Proficient in troubleshooting and managing multiple tasks simultaneously.
- Customer service-oriented mindset.
- Bachelor’s degree or diploma in business administration or a related field.
- Self-motivated and dependable individual with a strong sense of responsibility.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Islāmābād |
| Google Map | Google Map |
Job Application Information
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