Pakistan Job

Customer Support Executive Jobs at RTS Global Services in Islamabad, Federal Board

RTS Global Services company logo
Published 4 days ago

RTS Global Services is currently seeking applicants for the position of Customer Support Executive in Islamabad. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

RTS Global Services, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:RTS Global Services
Position:Customer Support Executive
Region:Federal Board, Islamabad - Federal Board
Salary:PKR 20.000 - PKR 80.000 per Month
Job Type:Full-time

Job Description

RTS GLOBAL SERVICES is committed to delivering success for our clients in their target markets, and we are excited to announce new opportunities for candidates in Pakistan. Join our professional team, where we focus on developing the leaders of tomorrow.

Key Responsibilities:

  • Manage inbound customer complaints and technical inquiries.
  • Make outbound calls to respond to queries from our website and social media accounts.
  • Create and oversee new service tickets.
  • Assist customers with billing-related questions.
  • Collaborate with the team to ensure accurate handling of all customer inquiries.

Requirements:

  • One year of experience in the US market is preferred.
  • Bachelor’s degree in Marketing or Business Administration.
  • Proficient in MS Office; knowledge of ZOHO CRM is an advantage.
  • High energy and a strong desire to learn.

Location: Masood Arcade, IJP Road, Islamabad. Shift: 6 PM – 2 AM or 7 PM – 3 AM. Salary: Rs 40,00 – Rs 50,00 per month.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company address

Province Federal Board
City Islamabad
Full Address G-11 Markaz, Islamabad
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Company Information

RTS Global Services

RTS Global Services, based in Pakistan, is a leading provider of logistics and supply chain solutions. With a commitment to quality and efficiency, the company specializes in customs brokerage, freight forwarding, and warehousing services. RTS Global Services leverages advanced technology and expert knowledge to streamline operations for businesses, ensuring timely delivery of goods both locally and internationally. Their dedicated team strives to meet the unique needs of clients across various industries, making them a trusted partner in the global market.