Customer Support Executive Jobs at TopSpot in Lahore, Punjab
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Welcome to our job portal, where TopSpot is offering exciting employment opportunities for the position of Customer Support Executive in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At TopSpot, we offer a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with TopSpot, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with TopSpot. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | TopSpot |
| Position: | Customer Support Executive |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 26.000 - PKR 100.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
We are seeking an experienced client servicing executive with excellent expertise in the US accent to join our team at TopSpot. The ideal candidate will handle client inquiries, concerns, and complaints professionally, collaborating with departments to meet client needs and providing updates to management. Responsibilities may extend to other operations as well.
Key Responsibilities:
- Cultivating relationships with clients through exceptional after-sales service
- Creating positive onboarding experiences for new clients
- Interacting regularly with clients via phone and email
- Maintaining accurate client records
- Responding to inquiries promptly
- Training and guiding client service employees
- Organizing seminars for clients to maximize product benefits
Requirements:
- Bachelor’s degree in business or related field
- Excellent communication skills with a US accent
- Prior experience as a client servicing executive
- Proficiency in Microsoft Excel
- Familiarity with CRM software
- Ability to thrive under pressure
- Strong organizational and time management abilities
- Effective problem-solving and customer service skills
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | TopSpot, Plot 822, Block R1 Block R 1 Phase 2 Johar Town, Lahore, Punjab, Pakistan |
| Google Map | Google Map |
Job Application Information
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