Customer Support Officer Jobs at Central Depository Company of Pakistan Limited in Karāchi, Sindh

Central Depository Company of Pakistan Limited is currently accepting applications for the position of Customer Support Officer in the Sindh area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Information Technology skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Central Depository Company of Pakistan Limited operates within the Financial Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Central Depository Company of Pakistan Limited is currently seeking suitable candidates for the Operations and Customer Support Services Department. The ideal candidate should have the following qualifications and experience:

• Position Level: Customer Support Officer – Call Center
• Qualification: Graduate
• Experience: At least 01 year or above (Call Center Experience in Capital Market / Bank will be preferred)

The selected candidate will be responsible for the following duties:

• Answering incoming calls of customers.
• Responding to emails and resolving complaints.
• Registering queries in CRM and following up with the department for timely resolution.
• Assisting in preparing daily and monthly reports.

Required Soft Skills:

• Proficient in both written and verbal communication (English and Urdu language).
• Effective time management and active listening skills.
• Good interpersonal skills.
• Self-motivated and organized.
• Creative and result-oriented.
• Positive attitude towards learning and development.
• Strong team player.

Interested and eligible candidates can send their resumes mentioning the position (Customer Support Officer – Call Center) in the subject line to [email protected] no later than January 31, 2024.

CDCPL and its subsidiaries are equal opportunity employers. We encourage differently-abled individuals to apply for suitable roles.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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