Customer Support Officer Jobs at Talent Mentor in Lahore, Punjab
Talent Mentor is currently accepting applications for the position of Customer Support Officer in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Talent Mentor operates within the Human Resources industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Talent Mentor |
| Position: | Customer Support Officer |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | PKR 25.000 - PKR 80.000 per Month |
| Job Type: | Full-time |
| Industry: | Human Resources |
Job Description
As a Customer Service Representative, you will be the frontline ambassador for our brand, ensuring that every customer interaction is handled with professionalism and care.
Provide high-quality support to customers through various channels, including phone, email, and chat, addressing inquiries and resolving issues promptly and effectively.
Utilize strong analytical skills to identify and resolve customer issues, escalating complex cases to appropriate departments as needed.
Contribute to the enhancement of customer service processes and procedures by providing feedback and suggesting improvements based on customer interactions.
Work closely with team members and other departments to ensure a cohesive approach to customer service and support.
Engage in ongoing training and development opportunities to advance your skills and career within the company.
Meet or exceed key performance indicators (KPIs) related to customer satisfaction, resolution times, and service quality.
Qualifications:
Bachelor’s degree or higher
Prior experience in a customer service and account management role
Strong communication and interpersonal skills, with the ability to manage multiple tasks efficiently. Proficiency in basic office applications.
A proactive attitude, problem-solving mindset, and a passion for delivering exceptional customer experiences.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Mentor Pakistan, Quick Office | 304, Upper Mall Scheme, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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