Pakistan Job

Customer Support Representative Jobs at AffinityVibez in Lahore, Punjab

AffinityVibez
Published 1 year ago

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AffinityVibez is currently seeking applicants for the position of Customer Support Representative in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

AffinityVibez operates within the Business Consulting and Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:AffinityVibez
Position:Customer Support Representative
Region:Lahore - Punjab, Punjab
Seniority Level:Entry level
Job Type:Full-time
Industry:Business Consulting and Services

Job Description

Position: Customer Support Representative

Company: AffinityVibez

Job Description:

  1. Provide excellent customer service and technical support to clients and customers via phone, email, and live chat.
  2. Respond to customer inquiries and issues in a timely and efficient manner.
  3. Troubleshoot and resolve technical issues with the services.
  4. Escalate complex issues to the appropriate department or team member for further assistance.
  5. Document and track customer interactions and issues as per company policies.
  6. Gather customer feedback and provide suggestions for improvements to products and services.
  7. Participate in ongoing training and development to stay informed about new products and services.
  8. Collaborate with other departments within the company to ensure a seamless customer experience.
  9. Meet and exceed customer satisfaction metrics and goals.
Send your CV and cover letter to [email address] before [application deadline].

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address AffinityVibez, 88 D2, Johar Town, Lahore, 54000, Pakistán
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Job Application Information

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Company Information

AffinityVibez

AffinityVibez is a leading Pakistani entertainment company that is dedicated to promoting and celebrating the rich and diverse music and culture of Pakistan. With a focus on discovering and supporting talented artists, AffinityVibez strives to showcase the true essence of Pakistani music through various platforms and events. Through their online presence and live performances, AffinityVibez brings together a wide range of genres, including traditional folk, classical, pop, and hip-hop, ensuring a vibrant and inclusive representation of Pakistani musical heritage. Their commitment to quality and authenticity has made AffinityVibez a trusted name in the industry, both locally and internationally. With a mission to inspire and unite people through the power of music, AffinityVibez continues to make a positive impact, fostering a deeper appreciation and understanding of Pakistani artistic expressions.