Customer Support Representative Jobs at ChatPandas in Lahore, Punjab
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ChatPandas is thrilled to announce job openings for the position of Customer Support Representative in the Punjab area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At ChatPandas, we operate in the Outsourcing and Offshoring Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ChatPandas.
Job Information
| Company: | ChatPandas |
| Position: | Customer Support Representative |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Outsourcing and Offshoring Consulting |
Job Description
As a Customer Support Representative, you will be the primary point of contact for our valued customers. Your main responsibilities will include:
Job Description
- Responding to customer inquiries via phone, email, or chat in a professional and timely manner.
- Providing product and service information to customers.
- Resolving customer complaints and issues with patience and empathy.
- Identifying and resolving customer problems or concerns efficiently.
- Escalating complex issues to the appropriate department for resolution.
- Maintaining in-depth knowledge of our products and services.
Requirements:
- This is an onsite job, so you must have a computer, stable internet connection, and audio gear.
- 8 hours a day work time with 6 days a week.
- Night Shifts.
Education:
- High school diploma or equivalent. Additional education is a plus.
Experience:
- 2 Years of experience in customer service or a related field.
- Strong customer service skills with the ability to manage a high volume of customer inquiries.
- Excellent communication skills both written and verbal.
- Must have basic English conversational skills.
- Proficiency in using customer service software and tools.
Job Type: Full-time
Salary: Rs70,00-90,00 per month
Ability to Relocate: Lahore
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Livechat Worldwide, 13 J, Block J Gulberg III, Lahore, Punjab, Pakistan |
| Google Map | Google Map |
Job Application Information
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