Customer Support Representative Jobs at EBRIDGE in Islamabad, Islāmābād

EBRIDGE is currently seeking applicants for the position of Customer Support Representative in the Islāmābād area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

EBRIDGE operates within the Software Development industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will possess excellent communication skills, a strong commitment to customer satisfaction, and the ability to handle inquiries and issues with professionalism and efficiency. As a CSR, you will play a crucial role in ensuring a positive experience for our valued customers.

Responsibilities:

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Provide accurate information about products, services, and company policies.
• Resolve customer issues, concerns, and complaints with empathy and efficiency.
• Communication Skills: Demonstrate strong verbal and written communication skills to ensure effective interaction with customers.
• Document customer interactions and maintain thorough and accurate records.
• Problem-Solving: Identify and resolve customer problems, ensuring a positive resolution.
• Collaborate with other departments to address complex customer issues.
• Product Knowledge: Acquire and maintain in-depth knowledge of the company’s products and services.
• Assist customers with product selection and provide relevant information.
• Certification in HTML and WordPress would be a plus.

Educational Requirement: M.A./B.A./BBA

Job Type: Full-time

Salary: Rs32,00.00 – Rs60,00.00 per month

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address