Customer Support Representative Jobs at Golpik in Karachi, Sindh
Golpik is currently accepting applications for the position of Customer Support Representative in the Sindh area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Golpik operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Golpik |
| Position: | Customer Support Representative |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Entry level |
| Salary: | PKR 25.000 - PKR 80.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Description: As a Customer Support Representative at Golpik, you will be the first point of contact for our customers. You will help resolve inquiries, provide guidance on our products and services, and ensure customer satisfaction. The ideal candidate is a great communicator, problem solver, and is passionate about helping others.
Responsibilities:
- Respond to customer inquiries via phone, email, chat, and social media promptly.
- Identify customer needs and offer appropriate solutions or alternatives.
- Resolve product or service issues by clarifying customer concerns and finding the best resolution.
- Educate customers on product features, benefits, and troubleshooting techniques.
- Maintain accurate records of customer interactions and collaborate with internal teams to solve complex issues.
Qualifications:
- High school diploma or equivalent required; Bachelor’s degree preferred.
- Proven customer support experience or experience as a client service representative.
- Excellent communication skills (written and verbal) and fluency in English.
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Sindh |
| City | Karachi |
| Full Address | Suite # 503, 5th Floor, Golpik office, Wind Song Palace, Main Shahrah-e-Faisal Rd, Karachi, Pakistan |
| Google Map | Google Map |
Job Application Information
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