Customer Support Representative Jobs at Maxnet Technologies in Rawalpindi, Punjab
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Maxnet Technologies is currently seeking applicants for the position of Customer Support Representative in the Punjab area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Maxnet Technologies operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Maxnet Technologies |
| Position: | Customer Support Representative |
| Region: | Punjab, Rawalpindi - Punjab |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated and empathetic Customer Support Specialist to join our team. In this role, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring excellent customer service experience.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat promptly.
- Provide accurate solutions to customers’ questions and concerns.
- Resolve complaints effectively for first-contact resolution.
- Escalate complex issues to the appropriate department.
- Maintain a positive and professional attitude always.
- Keep accurate records of customer interactions.
- Collaborate with other teams for seamless support.
- Follow communication procedures and policies.
Requirements:
- Proven experience in customer support.
- Excellent communication and problem-solving skills.
- Ability to handle stressful situations with patience.
- Proficiency in CRM software and help desk systems preferred.
- High school diploma; customer service certification a plus.
Position: Customer Support Representative
Company: Maxnet Technologies
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Rawalpindi |
| Google Map | Google Map |
Job Application Information
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