Customer Support Representative Jobs at Pixako Technologies (Pvt.) Ltd in Islamabad, Islāmābād
Pixako Technologies (Pvt.) Ltd is currently accepting applications for the position of Customer Support Representative in the Islāmābād area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Customer Service skills and have a minimum of Associate in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Pixako Technologies (Pvt.) Ltd operates within the Information Services and Consumer Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Pixako Technologies (Pvt.) Ltd |
| Position: | Customer Support Representative |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Job Function: | Customer Service |
| Seniority Level: | Associate |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | Information Services |
Job Description
The ideal candidate enjoys interacting with others and proactively resolving problems. You will be in charge of providing customer service and assisting customers with their concerns.
Job Responsibilities:
- Communicate with customers through different platforms.
- Responding promptly to customer inquiries.
- Identify customers’ needs to achieve satisfaction.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Knowing our products inside and out so that you can answer questions.
- Follow standard processes and procedures when it comes to providing the solution.
- Ensure customer satisfaction and provide professional customer support.
- Providing feedback on the efficiency of the customer service process.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Timely completion of assignments given by the Team Lead.
- Handle customer complaints, provide appropriate solutions and follow up.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Must be disciplined and aware of work ethics.
Requirements:
- 1-2 years of chat support experience.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.
- Customer orientation and ability to adapt/respond to different types of characters.
- Must be a team player.
Job Shift: Night/Rotational
Location: D-12, Islamabad
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | Pixako Technologies (Pvt.) Ltd., Plot 30 Markaz, D-12, Islamabad, 44000, Pakistan |
| Google Map | Google Map |
Job Application Information
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