Pakistan Job

Customer Support Representative Jobs at Planlab Solutions in Lahore, Punjab

Planlab Solutions
Published 9 months ago

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Company Planlab Solutions is offering job opportunities for the position of Customer Support Representative in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess Other skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 70,000 (per Month). However, the salary may vary depending on the company's decision.

Planlab Solutions operates in the Information Services, Software Development, & Business Consulting and Services industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Planlab Solutions
Position:Customer Support Representative
Region:Lahore - Punjab, Punjab
Job Function:Other
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

WE BUILD & REFINE SMART WEB SOLUTIONS.

We deliver best-in-class web design, development & marketing services and customer support.

We help enterprises through custom business solutions and provide IT outsourcing services to companies with agility, quality, and commitment.

The Role

  • Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
  • Working closely with internal stakeholders to solve client issues.
  • Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
  • Developing account plans to enhance service delivery.

Ideal Profile

  • 0 to 2 years of experience.
  • Good interpersonal and communication skills in spoken and written English.
  • Strong attention to detail and ability to deliver high-quality work.
  • Strong networker & relationship builder.

What’s on Offer?

  • Opportunity to work with an early startup.
  • A role that offers a breadth of learning opportunities.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address PlanLab Solutions, 130-C2, near UMT, Block C2 Johar Town, Lahore, 54000, Pakistan
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Job Application Information

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Company Information

Planlab Solutions

Planlab Solutions is a leading IT consultancy and software development company based in Pakistan. With a mission to empower businesses through innovative technological solutions, Planlab offers a wide range of services including web and mobile application development, e-commerce solutions, cloud computing, and digital marketing. With a team of highly skilled professionals, Planlab has successfully delivered projects for both local and international clients, helping them streamline their operations, increase efficiency, and enhance customer experience. Committed to excellence and customer satisfaction, Planlab Solutions continues to drive digital transformation and provide cutting-edge solutions that drive growth and success for businesses in Pakistan and beyond.