Customer Support Representative Jobs at StepMov in Karachi Shahra-E-Faisal, Sindh
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StepMov is inviting applications for the role of Customer Support Representative in Karachi Shahra-E-Faisal. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
StepMov operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | StepMov |
| Position: | Customer Support Representative |
| Region: | Karachi Shahra-E-Faisal - Sindh, Sindh |
| Salary: | PKR 50.000 - PKR 200.000 per Month |
| Job Type: | Full-time |
Job Description
We invite you to become a part of our dynamic team as a Customer Support Representative. In this role, you will serve as the primary point of contact for our customers, providing assistance with order updates, tracking, returns, and various inquiries. Your experience with Shopify will be vital in managing orders effectively and ensuring customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries promptly via email, chat, or phone.
- Manage and process orders through Shopify.
- Address issues including cancellations and returns.
- Collaborate with logistics to guarantee timely deliveries.
- Deliver empathetic and clear support to customers.
- Maintain precise records of customer interactions.
Requirements:
- Over 1 year of experience in customer support.
- Proficiency with Shopify is essential.
- Excellent verbal and written communication skills.
- Strong problem-solving skills.
- Able to multitask in a fast-paced environment.
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Application Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company address
| Province | Sindh |
| City | Karachi Shahra-E-Faisal |
| Full Address | PECHS Block 6 PECHS, Karachi, Sindh, Pakistan |
| Google Map | Google Map |
Job Application Information
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