Pakistan Job

Customer Support Representative Jobs at TopSpot in Lahore, Punjab

TopSpot
Published 8 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

TopSpot is currently seeking applicants for the position of Customer Support Representative in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

TopSpot operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:TopSpot
Position:Customer Support Representative
Region:Lahore - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

We are looking to employ an experienced client servicing executive (who holds excellent expertise in US accent – a must) to handle all client inquiries, concerns, and complaints professionally. Responsibilities include building strong client relationships, providing after-sales service, and coordinating with other departments. The ideal candidate should excel in communication, problem-solving, and customer service skills while working under pressure.

Responsibilities:

  • Cultivating solid client relationships
  • Creating positive onboarding experiences
  • Regular client interactions through calls and emails
  • Maintaining client records
  • Responding to inquiries promptly
  • Training and guiding service employees
  • Organizing client training seminars

Requirements:

  • Bachelor’s degree in business or related field
  • Excellent US accent English-speaking skills
  • Proven client servicing experience
  • Proficiency in Microsoft Excel and CRM software
  • Ability to work efficiently under pressure
  • Strong organizational, time management, analytical, and problem-solving skills
  • Exceptional customer service skills

Position: Customer Support Representative

Company: TopSpot

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore
Full Address TopSpot, Plot 822, Block R1 Block R 1 Phase 2 Johar Town, Lahore, Punjab, Pakistan
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Company Information

TopSpot

TopSpot is a leading company in Pakistan dedicated to providing exceptional digital marketing and advertising solutions. With a team of skilled professionals, TopSpot offers comprehensive services including search engine optimization, social media marketing, website development, and content creation. The company specializes in enhancing online visibility and driving targeted traffic to businesses’ online platforms, thereby boosting their brand presence and increasing conversions. TopSpot prides itself on staying up-to-date with the latest trends and technologies in the industry, enabling clients to stay ahead of their competitors. Partner with TopSpot to take your business to new heights in the digital realm.