Customer Support Representative Jobs at Zealtouch in Lahore, Punjab
Welcome to our job portal, where Zealtouch is offering exciting employment opportunities for the position of Customer Support Representative in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the Information Technology & Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Zealtouch, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Zealtouch. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Zealtouch |
| Position: | Customer Support Representative |
| Region: | Lahore - Punjab, Punjab |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Information Technology & Services |
Job Description
We are seeking a highly skilled Customer Service Representative with expertise in cryptocurrency and fintech industries. The ideal candidate must have strong communication skills, a deep understanding of the crypto/fintech landscape, and a customer-centric mindset. Responsibilities include addressing customer inquiries, providing expert guidance on crypto/fintech, and ensuring high customer satisfaction.
Responsibilities:
- Respond to customer inquiries via Phone, email, and chat promptly and professionally.
- Expert guidance on cryptocurrency and fintech-related queries.
- Troubleshoot and resolve customer issues effectively.
- Maintain up-to-date knowledge of products and industry trends.
- Collaborate with departments to enhance customer experience.
- Document customer feedback to improve services.
- Flexible hours, including weekends, to support global customers.
Requirements:
- Fluent in English (written and spoken).
- Customer Service experience in fintech or crypto industry.
- Knowledge of cryptocurrencies, blockchain, and fintech.
- Strong problem-solving and communication skills.
- Ability to work independently and in a team.
- Reliable internet connection and quiet workspace.
- Willingness to work 6 days a week aligned with US time zones.
Preferred Qualifications:
- Experience with customer service software.
- Familiarity with regulatory compliance in fintech and crypto.
- Additional language skills are a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic industry with a supportive team.
- Professional growth and development opportunities.
- Remote work flexibility.
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Zealtouch, E1, near nice cut, Block E1 Block E 1 Wapda Town Phase 1 Lahore, Punjab 05426, Pakistan |
| Google Map | Google Map |
Job Application Information
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